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"Great prices, great customer service! Go see Charlie for your mattress needs!"

"Charlie's store is very nice and organized. Easy to find a mattress within my budget. The prices are great, highly recommend. Thanks Charley"

"Very friendly and helpful in finding the best mattress for my needs. Great prices, knowledgeable and friendly service."

This was our second purchase from Factory Direct Mattress-Norman, and once again Charlie took excellent care of us, answering all of our questions in a relaxed, no pressure atmosphere. We had shopped other stores in Norman prior to finding this one and we were turned off by the exceedingly high prices and the pressure to buy more than what we were looking for. We love the adjustable bases we bought for our current mattresses and as soon as we can determine which Winkbed we want, we will be back! Thanks again Charlie for great products at a reasonable price and excellent and friendly customer service!!

I recently purchased the Everest Euro Top mattress from Factory Direct Mattress in Norman, and I couldn't be happier with my experience! As a side sleeper, this mattress has been a game-changer—perfect balance of support and plush comfort that keeps my pressure points happy all night long. A huge thank you to the owner, Charlie, for his outstanding service. He was incredibly knowledgeable, patient, and genuinely helpful in guiding me to the right mattress without any high-pressure sales tactics. His expertise and friendly approach made the whole process easy and enjoyable. Highly recommend Factory Direct Mattress in Norman—great selection, unbeatable value, and top-notch customer care. 5 stars all the way!

The store itself provided a top notch experience! Did some research online on the highly reviewed Winkbed mattress and this location happened to be only retailer in the state. The owner, Charlie, knows his products and was able to offer a great price. The mattress itself has been exactly what I wanted. Really recommend coming here for your mattress needs.

I recently bought a Puffy Lux mattress from Factory Direct Mattress in Norman, and I couldn't be happier with the whole experience!Charlie, the store owner, was super knowledgeable and patient—he let me take my time lying on different options without any pressure. They had the Puffy models available to try in person, which was a huge plus since it's not always easy to test bed-in-a-box brands like this.The mattress itself is amazing. It's plush yet supportive, with that classic memory foam hug that relieves pressure on my shoulders and hips. Prices were competitive, and they beat some online quotes I had checked. Delivery was quick and hassle-free. If you're in the Norman area and shopping for a Puffy or any quality mattress, this local spot is definitely worth checking out—great selection, friendly service, and real savings. Highly recommend buying from Factory Direct Mattress in Norman.

Charlie was absolutely amazing, super friendly, and knowledgeable! He helped us find a plush (made in OKC) mattress, a bed frame, and sheets all at an incredible price. He even delivered it the same day!

After considerable online research and visits to all of the major mattress outlets here in Norman. My wife and I decided we wanted to try a Puffy (brand) mattress at Factory Direct Mattress. We were immediately struck by how small and intimate the store is and the passion of its proprietor, Charlie Hayes, in providing a positive experience. Like most folks in their mature years we both have our share of aches and pains, and the Puffy Luxe Hybrid stood out as being able to provide the comfort and support we need. Charlie worked with us to get the best deal possible and his willingness to ensure our complete satisfaction really blew us away. He was even able to deliver the products that evening. We couldn’t be happier. I can’t recommend Factory Direct more highly. If you’re looking for a mattress you must pay him a visit.